🌟 Beyond Turnover: 5 People & Culture Programs to Capture Richer Insights

Hard HR data (like turnover or absenteeism) tells you what is happening β€” but not why. To get the full picture, HR leaders should pair those metrics with culture-building programs that also generate feedback loops:

People culture KPI framework
1. Peer-to-Peer Mentoring Programs
  • Builds skills, confidence, and cross-team collaboration.

  • Survey tie-in: Measure mentorship satisfaction, perceived growth, and sense of belonging.

  • KPI examples: Participation rate (% of employees enrolled), average mentoring hours, retention rate of mentored employees.

  • How to measure: Pulse surveys, track skill growth, compare retention of mentored vs. non-mentored groups.
    πŸ”— Learn more about Mentorship


2. Recognition & Appreciation Programs
  • Peer recognition is a leading indicator of engagement.

  • Track: Recognition frequency (avg. per employee/month), giver vs. receiver balance, and team-wide participation.

  • KPI examples: Correlate recognition activity with eNPS, engagement survey scores, and turnover trends.

  • How to measure: Platform analytics + survey question β€œI feel valued at work.”
    πŸ”— Explore Interactive Recognition


3. Employee Listening & Pulse Surveys
  • Go beyond annual surveys: Run quarterly/monthly check-ins on engagement, DEI, and well-being.

  • Measure: eNPS, psychological safety, and alignment with company values.

  • KPI examples: Participation rate, average response time, % of issues acted on.

  • How to measure: Pulse survey data + track changes over time by theme (engagement, trust, leadership).
    πŸ”— See how Recognition feedback ties into Listening


4. Learning & Development Communities
  • Track participation in workshops, training completions, and peer-learning forums.

  • Survey tie-in: Confidence in applying new skills, perception of career growth.

  • KPI examples: Completion rates, post-training skill assessments, % of employees promoted after training.

  • How to measure: L&D dashboards + pre/post surveys + internal mobility data.


5. Well-being & Inclusion Initiatives
  • Programs like wellness challenges, ERGs (Employee Resource Groups), or flexible work pilots.

  • Survey tie-in: Belonging index, work-life balance scores, inclusivity feedback.

  • KPI examples: Participation in wellness/ERG programs, reduction in burnout scores, inclusion survey ratings.

  • How to measure: Wellness platform analytics + inclusion survey trends + demographic participation analysis.

βœ… Takeaway:
Turnover data tells you where the fires are.
Programs like mentoring, recognition, surveys, and well-being tell you how to build a culture where fires don’t start in the first place.

πŸ‘‰ Curious which of these you’ve already tried β€” and which one is next on your roadmap?