Mandatory vs. Optional Mentorship: Unveiling the 870% ROI Secret 🏆
More than 70% of Fortune 500 companies implement mentoring programs for their employees, with the aim of enhancing performance and reduce talent turnover. However, should the mentorship program be mandatory?
💡Case Study (reference: Harvard Business Review)
A study of 603 new sales reps at a U.S. call center found that
- 🚀Mandatory 4-week mentoring program resulted a 19% increase in daily revenue over unmentored peers, with sustained gains over 6 months, and a 14% higher retention rate.
- 💼Optional mentoring program: reps were given the option to choose mentoring, lasting benefits were not observed, with no significant difference in productivity after three months, although both groups outperformed those who opted out.
📈R.O.I 📈: 870% from the mandatory mentorship group- considering both administrative costs and the lost opportunity cost of mentors and mentees being unavailable for calls during meetings.